Do the right thing legally and morally. Integrity is a quality developed by adhering to moral principles. Integrity requires that we do and say nothing that deceives others. As our integrity grows, so will the trust others place in us.
Put the welfare of clients, the company and subordinates before our own by placing loyalties to the values of the organisation above personal gain. The basic building block of selfless service is based on the commitment of each team member to persevere in making contributions while placing our client’s interests first.
Exceed the expectations of others. Your personal expectations demonstrate who you are, and since companies don’t make money, people do, our people are the best metric others have in assessing our company’s future. Doing your duty means more than doing your job. Duty means that we execute processes as part of a team. It’s not enough to get great results for our clients; every member of the team owes it to the team to grow and improve along the way.
Treat others with dignity and respect while expecting others to do the same. Respect is what allows us to appreciate the best in other people. Respect is trusting that all people have done their jobs and fulfilled their duty. This attribute starts with self-respect, which results from knowing that we have put forth our best effort. We are one team, yet each of us has a unique skill-set to contribute.
Facilitate the needs of our clients by anticipating their challenges through foresight and relentless thinking. Objectively counsel our clients by drawing on our collective experience and practicing disciplined thinking. Innovate, use imagination and use technology to address our client’s objectives. Strive to walk the ‘road less travelled’ and if your passion for getting results isn’t at 100%, let someone else serve the client.